Collect testimonials where your customers already are — WhatsApp.
Text, voice, or video. RatingWall transcribes it, translates it into every language you need, gets consent, and publishes it to an embeddable Wall of Love — no forms your customers have to fill out.
From message to meaningful testimonials
Collect authentic feedback. Effortlessly.
Send a friendly WhatsApp message to your customer.
They share a quick rating to get started.
We ask a simple question and they reply with a voice message.
We turn their feedback into a testimonial you can proudly share.
See it in action
A live, embeddable wall built from real testimonials — this is what yours could look like.
Built for how SMBs actually run their business
Email review requests get ignored. A WhatsApp message doesn't.
WhatsApp-native collection
Send a request as a wa.me link or, once connected, natively through the WhatsApp Cloud API. Customers reply the same way they message anyone else.
Voice and video, transcribed
A voice note or short video reply becomes a written, translatable testimonial automatically — no typing required from your customer.
22+ languages
Testimonials are translated into whichever languages your customers — and your next customers — actually read.
Consent, built in
Every published testimonial has a recorded consent, whether it came through the web form or a WhatsApp reply.
Embeddable Wall of Love
One script tag drops a live, filterable wall of your best testimonials straight onto your own site.
Broadcast campaigns
Reach a segment of your contacts with an approved WhatsApp template — with opt-out handling built in from day one.
Frequently asked questions
Do my customers need to install anything?
No. They reply on WhatsApp — the app they already have open all day. There's no separate account, app, or login for them to deal with.
What if a customer sends a voice note instead of typing?
RatingWall transcribes it automatically using Sarvam AI, in whichever language they spoke, and can translate the text into any of the languages you've set up your Wall of Love to display.
Do I need my own WhatsApp Business API account?
You can start with simple wa.me links today — no setup required. Connecting your own WhatsApp Business number for native, automatic requests and broadcast campaigns is a Settings-page step you can add later.
Is customer consent handled?
Yes — every testimonial requires a recorded consent, whether it comes through the web form or a WhatsApp reply, before it can be published.