Testimonial Software Built Around WhatsApp
A testimonial is a customer's own words about working with you — and it only works as marketing if it's easy for them to give and easy for you to publish. RatingWall is testimonial collection software: it asks customers for a testimonial where they already are (a text message, a voice note, or a short video, over WhatsApp or a simple web link), cleans it up with AI, and publishes it to an embeddable Wall of Love — what a lot of businesses call a "Rating Wall" — on your own site.
Every testimonial passes through a moderation queue before it goes live, so nothing publishes without your review. Approve, edit, reject, archive, or bulk-delete — you stay in control of what represents your business.
What's included
Three ways to reply
Customers leave a testimonial as text, a recorded voice note, or a short video — whichever is easiest for them, no account or app required.
AI cleanup and categorization
Claude turns a raw reply into a clean testimonial with a category tag, sentiment, keywords, and a confidence score — every one still requires your approval before publishing.
A moderation queue you control
Approve, reject, archive, edit, or bulk-delete testimonials from one queue, filtered by status.
Publish to your Wall of Love
An approved testimonial appears on your embeddable Wall of Love instantly, in any of 9 layouts, and gets its own shareable, SEO-indexed page.
How it works
1. Share a request
Send a collection link, a WhatsApp message, or a QR code.
2. They reply naturally
Text, voice, or video — right where they already are.
3. AI extracts and tags it
A clean testimonial with category, sentiment, and confidence score lands in your queue.
4. You approve and publish
One click adds it to your Wall of Love and gives it its own permalink.
Frequently asked questions
What counts as a testimonial on RatingWall?
Any text, voice, or video reply a customer sends through a collection link or WhatsApp, once you've approved it in the moderation queue.
Do I need WhatsApp to collect testimonials?
No — a plain web collection link works on every plan. Connecting a WhatsApp Business number adds automatic sending and in-chat replies on top of that.
Can I edit a testimonial before publishing it?
Yes — the author's name, title, category, and body text are all editable directly in the moderation queue.
Can I import testimonials I already have?
Yes — upload a WhatsApp chat export, CSV, Excel file, or plain text file and RatingWall parses it into testimonials ready for review.