Collect Video Reviews Without Asking Customers to Install Anything
A video review carries more trust than text, but most tools make it hard to give — a separate app, an upload form, a size limit. RatingWall lets a customer record a video right in the browser on your collection page, or simply send one as a WhatsApp reply; either way it's downloaded, transcribed, and queued for your review automatically.
Once approved, video reviews play inline directly on your Wall of Love — no separate video platform, no broken embeds — across any of RatingWall's 9 wall layouts.
What's included
Record in-browser or via WhatsApp
A customer can record and submit a video straight from your collection page, or send one as a WhatsApp reply.
Automatic transcription
Every video reply is transcribed automatically, powering translation, low-confidence flagging, and searchable text.
Inline playback on the wall
Approved video reviews play directly on wall cards — no external video host or broken iframe embeds.
Works with every layout and language
Video reviews display across all 9 wall layouts and can be shown with translated captions in any of 50+ supported languages worldwide.
How it works
1. Share a request
A collection link, QR code, or WhatsApp message.
2. They record a short video
Right in the browser, or sent as a WhatsApp video reply.
3. It's transcribed automatically
A text transcript is generated for translation and review.
4. You approve and it plays on your wall
Inline video playback, published instantly.
Frequently asked questions
Does a customer need an app to send a video review?
No — they can record directly in the browser on your collection page, or send a video the normal way through WhatsApp.
Are video reviews transcribed?
Yes — every video is transcribed automatically, which also makes translation and low-confidence review possible.
Where does the video play once it's published?
Directly on the wall card itself, inline — no separate video platform or external link required.
Is consent required for video reviews?
Yes — the same consent step applies to video as to text and voice, whether collected on the web form or over WhatsApp.