Reviews that don't rely on remembering to leave one

Patients are relieved after a good appointment, but relief rarely becomes a Google review three days later when they're back at work.

Front-desk staff are busy checking patients in and out — there's no time to walk someone through a review site's login flow.

A WhatsApp message goes out automatically after a completed appointment. Patients reply with text or a short voice note, no app download, no account.