The best feedback comes right after the last guest leaves
The emotional high right after a successful event is exactly when a client would say the most generous things about you — and exactly when nobody's thinking to ask.
The problem for Event Planners
Planners are exhausted post-event and clients are busy thanking their own guests, not writing reviews.
How RatingWall helps
A WhatsApp message the next morning, while everyone's still glowing, gets a heartfelt voice note that a form five days later never would.